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My tips and tricks for better client management

In this post, I am going to provide all the content I give to my students about client management. For the last couple of years, I have been educating students to be a user experience designer. However, one big thing was missing from my course, explaining to students how to communicate with their clients. To better illustrate my […]

Consulting skills or the art of stakeholders management

When I started my career as a UX Designer, I quickly realised that my verbal and written communication skills were actually more important than ever. I also discovered that changing users behaviour often starts by changing business behaviour, when new to the user-centred design process. I have discovered the importance of managing key stakeholders effectively, here are my 10 key takeaways: […]

6 rules to be a successful teacher

  For the past year and a half, I have been doing a lot of teaching at General Assembly Melbourne and Tractor. The reason behind this is because when I started in the design industry, I had no other support than the UX community and my books. Obviously that wasn’t good enough! So I decided to […]


In-house Designer (2011)