UX

Effective method to design a workshop

Designing a workshop is one of the great aspect of my job. It can be a small workshop with a squad, or a large workshop involving different departments; designing and running a workshop is always fun. Over the years, I took time to refine the way I design workshops, and I wanted to share my […]

Read and react

Onboarding a developer in your squad

During my time with the mobile app team at Target, I had the privilege to onboard several developers into the team, and I wanted to share what I did. As a UX Designer, I contribute to the onboarding by sharing the business goals and context, clarifying the involvement of my teammates in the design process, […]

Read and react

Bridging the gap between two teams

This is a playbook relevant for UX Designers needing to collaborate with a completely different delivery team. In today’s retail world, customers use multiple channels to interact with one company. The complexity of our digital product sometimes leads to one product consuming resources from a different product, for example, a mobile app consuming web pages. […]

Read and react

My 15 learnings since working on a mobile app

For the last four months, I have been working with an amazing team on the app of an iconic Australian retailer, Target. I have been learning many things since we started, so I decided to write about these learnings. The learnings I am about to share are all about the tool and technique I use […]

Read and react

How to get a recruiter onboard for your user research needs

In this blog post, I am going to explain the typical process that medium and large size companies use to get a recruiter onboard, and prepare you for the journey. Using a recruiter increases your chances to source a set number of participants for a specific date. A recruiter can also allow you to tap […]

Read and react

UX Australia 2018

Like in many professions, there is relevance to get out of the building and talk about what we do as product designers. Steve Baty and his team did a fantastic job in delivering an outstanding event, I also had the privilege to catch up with all my friends and ex-colleagues from all around Melbourne; I […]

Read and react

How to create a limited release for a digital product

What is a limited release? A limited release consists of having a small sample of customers using a whole product, not just one feature, over an extended period and outside of a lab environment. It is one of the most expensive ways of testing a product because it has little to no defects and nearly […]

Read and react

Product design: a mini guide to get the design started

This blog post details a 6 step-by-step guide that can enable a discovery team to set the ground before designing and developing a feature. TL;DR Organise a meeting (maximum 2 hours) with the discovery team, focus on one feature at the time: Define the idea behind the feature (10 minutes) List your assumptions (10 minutes) […]

Read and react

The day I met Jeff Patton

Do you remember the last time you have been enlightened about a work-related thing? It was a nice feeling, isn’t it? That delightful sensation of newly acquired knowledge, the confirmation of deep belief, the sense of accomplishment. This is exactly what happen to me a couple of weeks ago. I have to admit, I don’t get […]

Read and react

My tips and tricks for better client management

In this post, I am going to provide all the content I give to my students about client management. For the last couple of years, I have been educating students to be a user experience designer. However, one big thing was missing from my course, explaining to students how to communicate with their clients. To better illustrate my […]

Read and react

Consulting skills or the art of stakeholders management

When I started my career as a UX Designer, I quickly realised that my verbal and written communication skills were actually more important than ever. I also discovered that changing users behaviour often starts by changing business behaviour, when new to the user-centred design process. I have discovered the importance of managing key stakeholders effectively, here are my 10 key takeaways: […]

Read and react